This Help File Page was last Modified on 02/09/2017
This Help File Page was last Modified on 02/09/2017
This Help File Page was last Modified on 02/09/2017
❑Many Companies create separate business Divisions:
•Divisions allow a Company to define and separate certain business related entities within their Company - either for territorial reasons or for product line differentiation - into specific Company Divisions.
•Divisions also allow a Company to Bill an Alarm Dealer's Accounts of those Alarm Companies for whom your Company is providing Contract Monitoring Services.
✓This is accomplished by having each Alarm Dealer's Company Name (and your Company's PO Box) automatically printed on the Recurring Revenue Invoices being mailed (or Emailed) to that Dealer's Subscribers.
•Several Accounts Receivable System Reports allow for filtering, or record filtering based on what Division Code is assigned to the Subscriber and/or the Division Group to which that Division Code belongs. These reports are:
❑Departments versus Divisions:
❖Divisions are generally implemented to identify specific business related entities, regions (territorial or functional) or any other sub-divisions within the Company, and/or to allow the creation of custom Invoice and Work Order headers to accommodate multiple offices within the same Company, and/or to accommodate Billing an Alarm Dealer's Accounts.
✓Each Division may belong to one or more Division Groups
✓Each Division Group may have any number of Divisions as Members of that Group.
✓An individual Subscriber may only be assigned to one Division.
❖Departments, unlike Divisions, are only used for Financial Transaction Tracking - and are generally created to identify a Work Group or Profit-Center within your Company.
1.Departments within a Security Alarm Company are generally associated with installing, servicing, or monitoring functions, and so they will identify the Receipts from, and Sales made to Subscribers, and the Purchases from, and Payments made to Vendors as Financial Transactions associated with those Departments,
❑If your Company is providing Contract Monitoring Services, and the services being provided to those Dealers include Billing the Dealers Monitoring Service Fees, create a Division Code for each Alarm Dealer for whom your Company will bill their Subscriber's Recurring Revenues.
•To accommodate this, any number of Division Codes may be created.
✓Once created, these Division Codes will be assigned to Subscribers for future sorting, billing and reporting purposes.
✓In addition, these Company Divisions may each have their individual Company Return Address Information printed on their Subscriber's Invoices and Statements.
•The ability to Print individualized Division return addresses eliminates the need to have multiple sets of Invoice Forms - one for each different Division's (or Dealer's) return address.
•This capability allows you to bill the Recurring Revenue for those Dealers who have contracted for monitoring services with your Company, because each Dealer will have their own individualized Invoices.
➢Note 1: Division Codes normally used to Billing an Alarm Dealer's Accounts may - if you do not need to do the Billing for them - have other uses instead such as providing for the grouping of your Subscribers for many reasons (ex. Service Areas, System Types, Language spoken, etc.).
➢Note 2: However, regardless of whether you are performing the Alarm Dealer's Recurring Revenue Billing Service, if your Company is providing Contract Monitoring Services for other Alarm Dealers, the actual Alarm Dealer information must also be defined.
❖See the Dealers Chapter for more information.
❑To define a Division, access the Divisions Form:
a)From the Backstage Menu System Select Maintenance and Choose General and Click the General Maintenance option which displays the Maintenance Menu or,
b)From the Quick Access Menu, Select Maintenance and Choose General Maintenance to display the Maintenance Menu.
•Once the Maintenance Menu is displayed, Select Receivables and Choose Divisions.
✓This Divisions Form may be Re-sized by Dragging the Top and/or Bottom up or down, and/or the Right side in or out.
•Navigation Menu - The Navigation Menu is located at the top of the Divisions Form.
✓This Navigation Menu provides the normal Record Movement, plus Add, Delete, Cancel, Save, Refresh, and List options.
•Record Editing View - The details of the currently selected record are displayed below the Navigation Menu at the center (Main Body) of the Divisions Form.
Divisions Form - Record Editing View
Divisions Form - Division Groups section
•To define a Division to be used for identifying a section of the Company, or an Alarm Dealer:
✓Click the Add Icon to start a Division entry in the Record Editing View.
▪Division - Enter a unique Division Code composed of 1 - 4 alpha-numeric characters.
oLetters will NOT be capitalized automatically so if you want a capital letter, enter it as such.
oNormal punctuation such as a dash, underline or asterisk are permitted.
▪Inactive - Check this box if this Division is no longer being used.
oA Filter (see "Using the Special Functions" below) may be applied whereby All Divisions, only Active Divisions, or only Inactive Divisions may be viewed.
▪Name - Enter the Name for this Division
▪Street - Enter the Street Address
▪City - Enter the City
▪State -Enter the State code (or appropriate governmental entity name).
▪Zip - Enter the Zip (or Postal) code.
▪Phone - Enter their main telephone number
oIf no Area Code is required, enter the telephone number (it cannot start with a 1 and the dash between the third and fourth number will be inserted automatically).
oIf 10 digit dialing is in effect - no "1"prefix is needed, but you do need to dial an Area Code as part of the telephone number:
i.Press the <Space Bar> first.
ii.Then enter the three digit Area Code.
iii.Finally, enter the seven digit Telephone Number.
iv.Correct formatting will be inserted automatically.
oLong distance Telephone Numbers (with a "1" prefix) are entered as such with the formatting parentheses and dash applied automatically.
▪Fax - Enter their dedicated Fax line number following the rules outlined above.
▪Use Custom Invoice Header - Check this box to activate a Custom Header.
oSee the "Creating a Custom Header for this Division" section below.
✓Click the Save Icon to record this Division.
✓Any number of additional Divisions may be identified, as required.
❑Assigning the Division to one or more Division Groups:
•To assign this Division to a Division Group:
Divisions Form - Division Groups section - Add Record row
✓Select the Click here to add a new row bar
✓Group - Using the Drop-Down Selection List provided, Choose the appropriate Division Group .
✓Name - Press the Tab F key and the associated Name of that Division Group will be inserted.
Divisions Form - Division Groups section - Record being Added
✓Click the Save Icon to save this Division Group assignment.
✓Repeat as needed to identify all of the Division Groups to which this Division is to be assigned.
❑Creating a Custom Header for this Division:
•If you want to create a customized header for their Sales Invoices so that each Division's Invoices and Statements are printed with their own Invoice/Statement Header information
✓Check the Use Custom Invoice Header? box.
✓Click the Save Icon to save Use Custom Invoice Header? Check mark.
•Custom Invoice Header (field) - Double-Click within the Custom Invoice Header field to display the Rich Text Editor dialog.
✓Create the desired Custom Invoice Header using the Rich Text Editor screen (shown immediately above) which allows word-processor style selectivity of text fonts, sizes, centering and coloration.
✓Click the Save Icon
•If the Division Codes feature is being used to provide individualized Invoice Headers, update the Company Options information to recognize this Invoice format change:
✓To access the Company Options tab on the User Options Form:
1.Open the Backstage Menu and Select Maintenance, Select General then Choose User Options;
2.Open the Quick Access Menu and Select Maintenance then Choose User Options.
✓Select the Company Options tab and Select the Company Options - General sub-tab.
▪Remove the Check in the Use Pre-Printed Invoices? box to allow MKMS to insert the Division Custom Invoice Header information in lieu of what would be on a pre-printed Invoice Form.
▪Click OK to save the change.
•Therefore, you may use Custom Invoice Header information instead of Pre-Printed Invoices for every Invoice/Statement/Service Request you print.
✓As seen above, individualized Invoice Headers may be created for any number of your Company's Divisions.
✓In addition, you may also create a generic Invoice Header for any Subscriber who has not been assigned to a Division - thus eliminating the need for using any pre-printed Invoice Forms.
▪Check the Use Custom Invoice Header? box.
▪Click View/Edit to create the Custom Invoice Header information (see the instructions above)
▪Use the Rich Text Editor dialog to create the generic Invoice Header.
▪Click OK to save the Invoice Header.
❖Pre-Printed Invoice Forms versus using Custom Invoice Headers:
✓In summary, because the Company Options - Invoice/Proposal option for Use Pre-Printed Invoices? doesn't affect a Division's Custom Invoice Header:
A.You may use Pre-Printed Invoices for those Subscribers that have NOT been assigned a Division code, and still have Custom Invoice Headers printed for those Subscribers that DO have a Division code assigned.
B.Or you may define a generic Custom Invoice Header for use by all Subscribers except those that have been assigned a Division's Custom Invoice Header thereby eliminating the need for any Pre-Printed Invoice Forms.
List Icon - The Navigation Menu also has a List option which provides a tabular view of these Division records.
Divisions Form - List View
✓Click the List Icon to display the associated Grid Data.
✓The columns of Grid Data may be rearranged, filtered, sorted, and exported as a PDF file and/or an Excel formatted file.
✓Find - Enter text to search for a specific record, then Click the Find option.
✓Clear - To remove the text to search for entry, Click the Clear option
Navigation Menu shown with the List Options for Export & Print
✓Click the List Icon again to Close the List View and return to the Record Editing View.
❖See the Grid & Lists - Print Preview - Export Data chapter for complete information on using the List View, including its Export & Print options.