Special Function Keys and Shortcuts

This Help File Page was last Modified on 05/27/2017

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Special Function Keys and Shortcuts

This Help File Page was last Modified on 05/27/2017

 

HelpFilesMKMSFunctionKeyListing

MKMS (internal) Function Key Listing

 

The Special Function Keys table below provides the link(s) to the chapters that explain the purpose of, and usage for, all of the Function Key and Multiple Key Press combinations (which are active within this Function Keys dialog if the mouse Icon changes to a hand (see the illustration above) when pointing at a Function Key combo) available within the various modules in MKMS, MKMSCS, and related applications:

 

Function Key(s) Access

Description

Application(s)

Ctrl+F1

Shift+F1

F1

Help Files

The Micro Key Millennium Series has a comprehensive set of Help Files which document the purpose and operation of every feature included in each module.

a)At any time the User may Press Ctrl+F1 to open the Help File's Introduction page and the Table of Contents.

Note 1: There is also a Help Icon on the MKMS Desktop Receivables, Payables, and Service tabs.

b)At any time the User may Press Shift+F1 to open the Help File's Search tab

c)If a User is within a Form for which Context Sensitive Help has been implemented, Pressing F1 will display the specific Help Files chapter associated with the current Form.

Note 2: This Context Sensitive Help feature requires that the Help Files document (MKS.chm) is in the folder in which the MKMS.exe was installed.

MKMS, MKMSCS, etc.

F2 (MKMS)

Subscriber Search

Opens the Subscriber Search dialog when the Subscribers Form is on screen.

MKMS

Accounts Receivable System

F2 (MKMS)

Prospect Search

Displays the Prospect Search dialog when the Prospects Form is on screen.

MKMS

Prospect Tracking System

F2 (MKMS)

Vendor Search

Opens the Vendor Search dialog when the Vendors Form is on screen.

MKMS

Accounts Payable System

F2 (MKMSCS)

Sub Info

Displays the Sub Info Form in the Central Station Monitoring module.

MKMSCS

Central Station Monitoring

Shift+F2 (MKMSCS)

Quick Notes

When Notes are required or recommended during Alarm Processing, predefined Quick Notes may be selected for instant insertion into the appropriate Notes field.

MKMSCS

Signal Processing

Shift+Ctrl+F2 

Search Invoice Comments

Use the Search Invoice Comments function to locate any Invoice containing a specific phrase in its Comments field.

MKMS

Accounts Receivable System

Ctrl+F2

Global Search

Emergency Mgmt. Mode

Starts Emergency Alarm Monitoring Mode when your Central Station needs to better allocate and manage your Operator's Processing Time because of an emergency situation affecting the whole station.

MKMS

Global Seaech

MKMSCS

Central Station Monitoring

Signal Processing

Alt+F2 (MKMSCS)

Shift+F2 (MKMS)

Telephone Number Search

The Telephone Number Search dialog allows the Operator to locate a specific telephone number  which was entered anywhere within the Central Station related data in MKMS. To open the Telephone Number Search dialog:

Press the Alt+F2 function key combination in MKMSCS

Press the Shift+F2 function key combination in MKMS

MKMSCS

MKMS

Central Station Monitoring

Accounts Receivable System

Alt+F2

Advanced Sale Item Lookup

When creating a Proposal, a Sales Invoice or Bill, as a Sale-Purchase Item is selected, if the list is too long to view, use the Advanced Sale Item Lookup to locate the item.

MKMS

Accounts Receivable System

Prospect Tracking System

Accounts Payable System

F3

Subscribers

Opens the Subscribers Form in the Accounts Receivable System.

MKMS

Accounts Receivable System

F3

Dealers

Opens the Dealers information Form where a specific Dealer may be retrieved (for Viewing only).

MKMSCS

Central Station Monitoring

Shift+F3

Cust Notes

Opens a Subscriber Search dialog allowing the Operator to retrieve a Subscriber and then enter a Customer related Note which is inserted into Alarm History and will be seen by any Operator who subsequently gets an Alarm Signal from that Account.

MKMSCS

Central Station Monitoring

Signal Processing

Ctrl+F3

Prospects

Opens the Prospects Form in the Prospect Tracking System.

MKMS

Prospect Tracking System

F4

Vendors

Open the Vendors Form in the Accounts Payable System.

MKMS

Accounts Payable System

F4

Alarm Signal History

Provides a view on the Signal Processing screen of the Alarm Processing Signal History of the Subscriber who currently has an Alarm Signal, on the screen, being processed.

MKMSCS

Signal Processing

Shift+F4

Alarm History Lookup

The Alarm History Lookup dialog (also available as a menu option within MKMS) allows you to locate (based on several search methodologies), view, and append Alarm Signal History.

MKMSCS

Central Station Monitoring

F5

On Test

Opens the Panel Test Information dialog in the Central Station Monitoring module.

MKMSCS

Central Station Monitoring

F5

Tech Status

The Technician Status Form in the Service Tracking System may be opened  with F5 within MKMS while viewing any other Form at the same time.

MKMS

Service Tracking System

Shift+F5

Temp Notes

Any active Temporary Notes are displayed for the Operator when an Alarm Signal is first presented on the Signal Processing screen.

MKMSCS

Signal Processing

F6

Pass Codes

Displays a working list of available Pass Codes for a Subscriber who currently has an Alarm Signal being processed on the Signal Processing screen.

MKMSCS

Central Station Monitoring

Shift+F6

Response Tickets

Creates a Response Ticket for documenting the requirements needed for a non-traditional Dispatch for an Alarm Signal being processed on the Signal Processing screen.

MKMSCS

Central Station Monitoring

Ctrl+F5

Passcode Search

The Pass Code Search dialog allows an Operator to quickly validate a Password provided by a Subscriber, someone on the Call List, an Alarm Dealer, or an Alarm Dealer's Technician.

MKMSCS

Central Station Monitoring

MKMS

F7

Manual Signal

Opens the Manual Alarm Signal dialog which allows any permitted User (within MKMS) or any Operator (within MKMSCS) to manually enter an Alarm Signal into the Alarm Stack.

MKMS

MKMSCS

Central Station Monitoring

F8

Alarm Stack

Displays the Alarm Stack in which all incomplete Alarm Signals are listed, and may be retrieved for initial, or follow up, Signal Processing.

MKMSCS

Central Station Monitoring

F9

Process Signals

Starts the Processing function that polls the Alarm Stack for the next available Alarm Signal which the current Operator is qualified to handle.

MKMSCS

Signal Processing

F9

Call Info - Time Stamp

When using the Calls Form, this creates a Time Stamp (inserting the Date, Time and User name) into the Call Info field's contact history list.  

This Calls dialog is available on the Subscriber Information Form's Subscriber Options Menu, the Prospect Information Form's Prospect Options Menu, and on the Vendors Form's Ribbon Menu.

MKMS

Accounts Receivable System

Prospect Tracking System

Accounts Payable System

Shift+F9

Call Info - Left Message

When using the Calls Form, this creates a No Answer comment (inserting the Date, Time and User name and Left Message) into the Call Info field's contact history list.  

MKMS

Accounts Receivable System

Prospect Tracking System

Accounts Payable System

Alt+F9

Call Info - No Answer

When using the Calls Form, this creates a No Answer comment (inserting the Date, Time and User name and No Answer) into the Call Info field's contact history list.  

MKMS

Accounts Receivable System

Prospect Tracking System

Accounts Payable System

Shift+F9

Shift Change

Provides a quick method for an Operator to Log Out and have the next Operator immediately Log In.

MKMSCS

Central Station Monitoring

CTRL+F9

Login/Logout

Logout of MKMSCS.  If already logged out, Log In to MKMSCS.

MKMSCS

Central Station Monitoring

F10

Events

Provides a view of the selected Subscriber's scheduled Events, and the ability to Add, Reset or Reschedule any of those Events.

MKMSCS

Central Station Monitoring

Shift+F10

Work Order

Opens the Quick Work Order Form from which the Operator may enter a Service Request.

MKMSCS

Central Station Monitoring

Service Tracking System

F11

Medical

Provides a view of the Subscriber's Medical Information.

MKMSCS

Central Station Monitoring

Ctrl+F11

View Encrypted Medical Info

Used to view the Medical Information that is encrypted when the Medical option is selected on the Sub Info Form (assuming the appropriate access rights have been granted).

MKMSCS

Central Station Monitoring

F12

Function Key Help

Within MKMS, it provides the Operator with a list of those most common

Within MKMSCS, it provides the Operator with a list of the most common Alarm Processing Special Function Keys

MKMSCS

Central Station Monitoring

Alt+O

Contacts

The Contacts tab on the Signal Processing screen may be manually selected by Pressing Alt+O.

MKMSCS

Signal Processing

Ctrl+Alt+F

Multi-Field Search

The special Multi-Field Search provides a powerful and amazingly fast Subscriber  record locator coupled with the ability to open the associated Subscriber Form and its History Grid.

MKMS & MKMSCS

Accounts Receivable System

Service Tracking System

Central Station Monitoring

Ctrl+Shift+M

Manual Mode Processing

Converting to Manual Mode Processing allows the Operator to switch to the Operator Guided Response user interface when an Action Plan is currently active, and the Operator needs to exit from that Action Plan.

MKMSCS

Signal Processing

Alt+C

Calls

When viewing a Subscribers Form, Prospect Form and/or Vendors Form, Pressing Alt+C will open the Calls Form.

MKMS

Accounts Receivable System

Prospect Tracking System

Accounts Payable System