This Help File Page was issued on 09/30/2017
This Help File Page was last Modified on 12/12/2022
❑This Subscriber Panels section of the Monitoring tab allows you to define each Control Panel CSID which has been installed at the premises of the currently selected Subscriber.
Subscribers Form - Edit View - Monitoring tab - Subscriber Panels section
•Subscribers - for various reasons - may have more than one CSID assigned to their Account for the same premises.
✓This may be based on specific security requirements, the need for system segmentation (which may be called Partitions or Areas) to allow separate Opening & Closing Events supervision, or any other business related requirements.
✓Typically, these individual sections of the segmented systems are referred to as Partitions or Areas contained within the whole security system, but there may actually be completely separate Control Panels installed on the premises (e.g., Fire & Sprinkler Alarm System, a Burglar Alarm System, a dedicated Safe Alarm).
•Regardless of the reason, any number of CSIDs may be assigned to (installed at) a Subscriber's premises, as may be required.
❖Understanding the likeness, and the differences between a CSID, a Subscriber, and an Account:
✓CSID - The term "CSID" refers specifically to the Number/Letter combination (i.e., Account Number) assigned by the Central Station that represents the Identification Code programmed into a Communicator within a Security System - with that Identification Code representing any of the following:
a)the whole Security System
b)a Segment of it, or
c)a different Security System installed at the same Premises
✓Subscriber - The Terms "Account" and "Subscriber" may be used interchangeably -
a)both represent the Premises in which one or more Security Systems have been installed, and/or
b)the Person or Business who is billed for the provided monitoring services.
✓Account - Therefore, a Subscriber may have multiple Accounts (CSIDs). but a specific CSID (i.e., Account Number) may be assigned to only one Subscriber.
❑Tabs on the Subscriber Panels section and their Usage:
•Panel Info - Define each CSID and related information that is programmed to report from this Subscriber's Premises.
•Alternate Call List - View the Alternate Contacts (People To Call) List associated with the CSID entered in the Alt. Call List field, which, by doing so, attaches that Alternate Call List's Contacts (People To Call) to this Subscriber Panel's CSID record.
•Alt Events - Open the Events Form associated with the CSID selected in the Event CSID field which is used to identify another Account's CSID that contains Events that are to be used with this Subscriber Panel's CSID record.
•Areas - Define each Area within a Subscriber's Premises that needs to be monitored individually, Armed and Disarmed individually, and have Opening, Closing, and other types of Test Events Supervised individually.
•Conditions Call List - Click this Conditions Call tab to identify any Condition Code (and optionally a Signal ID and/or Physical Zone) which, when sent by the Selected Subscriber Panel CSID, will utilize a special Call List that was previously defined for that purpose in a special CSID Zones record.
•Dealer Call List - View the Alternate People To Call List associated with the People To Call assigned to the CSID defined for the Dealer Name entered within the Central Station Data section of the Monitoring Tab on the Edit View of the Subscribers Form.