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Alarm Conditions

This Help File Page was last Modified on 07/15/2016

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Alarm Conditions

This Help File Page was last Modified on 07/15/2016

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Alarm Conditions

This Help File Page was last Modified on 07/15/2016

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Event and Alarm Condition Codes are assigned to all Panel Zones and, if CSID Zones are required, to all CSID Zone entries to define the reason why those Signals were transmitted from a Subscriber's Control Panel to the Central Station's Receiver.  

An Alarm Condition record:

1.Describes the Failure of a Supervised Event (e.g., Failed to Open, Failed to Test, Failed to Close)

2.Describes what Alarm Condition is being reported by an Alarm Signal,

3.Identifies the required Operator Skill set that is needed to properly process the Alarm Signal,

4.Sets the Priority Level for the monitoring response, and

5.Defined the Report Printing Options for the Event or Alarm Signal.

 

Several Alarm Conditions are predefined and should not be deleted (see the "Mandatory Condition Codes and Panel Zones" chapter).

Some of these Alarm Condition Codes are mandatory for the proper operation of SPA - The Signal Processing Application.

 

Also, implement the instructions in the "Special Information for UL® 1981 Listed Users" section at the end of this chapter, if appropriate.

 

To Access the Alarm Conditions Form:

a)From the Backstage Menu System Select Maintenance and Choose the General option, then select the General Maintenance option which displays the secondary Maintenance Menu, or

b)From the Quick Access Menu, Select Maintenance and Choose General Maintenance to display the secondary Maintenance Menu.

Once the Maintenance Menu is displayed, Choose the Monitoring sub-menu, then Click on the Alarm Conditions option.

 

HelpFilesAlarmConditionCodes

Alarm Conditions Form

 

This Alarm Condition Codes Form may be Re-sized by Dragging the Top and/or Bottom up or down, and/or the Right side in or out.

Navigation Menu - The Navigation Menu is located at the top of the Alarm Conditions Form.

 

HelpFilesNavigationBar-Generic

This Navigation Menu provides the normal Record Movement, New, Delete, Save, Refresh, and List options.

 

Record Editing section - The details of the currently selected record are displayed below the Navigation Menu at the center (Main Body) of the Alarm Conditions Form.

 

HelpFilesAlarmConditionsRecordEditingView

Alarm Conditions Form - Record Editing section

 

To enter the Alarm Conditions which define the reason why those Signals were transmitted from a Subscriber's Control Panel to the Receiver.  

Click the HelpFilesNavigationMenuNewIcon to start the Account Type entry in the Record Editing section.

Alarm Code - You may enter up to three characters - Capital letters, spaces, numbers and basic punctuation marks are accepted - to identify a "code" for this Alarm Signal or Event.

Operator Skill - Use the Drop-Down Selection List provided to Choose any specialized Operator Skill that would be required to properly process this type of Alarm Signal or Event, otherwise Choose the "Default" Operator Skill.

Description - Enter a concise description - up to 30 characters in length - consisting of letters, numbers, spaces and punctuation marks - of this Alarm Signal or Event.

Priority - Enter the appropriate Prioritization Level (the higher the Priority Number - the lower its importance in relation to life safety) for this Alarm Signal or Event.

Typically, priority 1 is reserved for Fire Alarms, 2 for Ambush or Hold Up Alarms, 3 for CO detected and other Medical and Life Safety related issues, 4 for Burglary, 5 for other general alarm events, 6 for System Trouble reports, 7 for Low battery, tamper, and other system status reports, 8 for Opening & Closing related signals, and 9 for Tests and other general system reporting may be assigned a Priority Level up to 20.

UL® Module users do not have the ability to change the Priority level of certain Condition Codes which are entered and set by the system during installation (see the "For UL® 1981 Listed Users" section above).

Action Plan - If there is a Response Needed for this Alarm Signal and the normal Operator Guided Response is incapable of providing the appropriate instructions for the Operator,  you may use a predefined Action Plan to dictate the exact Signal Processing steps that are required.

Use the Drop-Down Selection List to Choose the appropriate Action Plan for this Alarm Signal.

Also, see the "If the MKSASP - Automated System Action Plans Service is in use" section below

Do not process on Excessive Signals - Check this box if Signals with this Alarm Condition (typically for Account Testing or Opening & Closing Signals) are not to be counted or billed when calculating and Invoicing Excessive Signals.

There are certain types of Alarm Conditions which incur little ongoing cost to the Central Station (e.g., passive Account Testing or Opening & Closing Signals).

For those Dealers and/or Subscribers being monitored for these types of passive Account Testing or Opening & Closing Signals, a Flat Rate Recurring Fee is usually charged monthly (either to the specific Subscribers, or to the Alarm Dealer for whom the Monitoring Services are being provided).

This option exempts those Subscribers, or the Alarm Dealers from being assessed an Excessive Signals charge for these types of Alarm Conditions.

 

Reporting Options - Because your Company's Central Station may not want every Alarm Signal or Event included on every type of Central Station Report, you may identify which Alarm Conditions (and therefore the associated Alarm Signal or Event sent for them) will, or will not be, included in the following reports:

Print on Open Close Reports - To include any Alarm Signal or Event assigned this Alarm Condition Code on Open Close ReportsCheck this box.

Print on Alarm Only Report - To include any Alarm Signal or Event assigned this Alarm Condition Code on Alarm Activity Reports when the Alarms Only option is selected, Check this box.

Suppress from All Events Reports - To Not include any Alarm Signal or Event assigned this Alarm Condition Code on the All Events Report, Check this box.

Click the HelpFilesNavigationMenuSaveIcon to record this Alarm Condition entry.

Repeat this process, as needed, to define each of the Alarm Condition Codes which provide contract monitoring and other recurring services for your Company.

 

If the MKSASP - Automated System Action Plans Service is in use:

Enter an Alarm Condition Code which should always be processed by the MKSASP Automated System Action Plans Service by assigning the appropriate Automated System Action Plan.

 

HelpFilesAlarmConditionAutomatedSystemEntry

 Alarm Conditions Form - Automated System Action Plan entry

 

Action Plan - Using the Drop-Down Selection List provided, Choose the appropriate Automated System Action Plan.

 

HelpFilesNavigationMenuGrid-PrintIconList Icon - The Navigation Menu also has a List option which provides a tabular view of these Alarm Condition records.

 

HelpFilesAlarmConditionCodesGridView

Alarm Conditions Form - List View

 

Some columns may contain expanded comments or other information which may make the List View's display somewhat difficult to use.

Ø - Click the Asterisk at the left of the row of Header Names to display a Drop-Down Check List of each column's Headed Name.

 

HelpFilesClickHereToShow-Hide-MoveColumnNames

Check any Header Name to be included in the List View (by default, All Header Names will be Checked)

Remove the Check for any Header Name (see illustration below) that is to be removed from the List View.

 

Click the List Icon to display the associated Grid Data.

The columns of Grid Data may be rearranged, filtered, sorted, and exported as a PDF file and/or an Excel formatted file.

 

HelpFilesGridFind&ClearOptions

 

Find - Enter text to search for a specific record, then Click the Find option.

Clear - To remove the text to search for entry, Click the Clear option

 

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Navigation Menu shown with the List Options for Export & Print

 

Click the List Icon again to Close the List View and return to the Record Editing View.

See the Grid & Lists - Print Preview - Export Data chapter for complete information on using the List View, including its Export & Print options.

 

Special Information for UL® 1981 Listed Users:

 

This is a mandatory Second Edition UL® 1981 Standard requirement.

a.Optionally, a specific Action Plan may be identified for these Alarm Conditions, if appropriate.

b.Otherwise, the Signal Processing of these Alarm Conditions will follow the default Operator Guided Response procedure.

 

Certain Alarm Conditions are predefined when the MKMSCS application is registered as a UL® Module.

 

HelpFilesAlarmConditionCodeUL

Alarm Conditions Code - UL Required Priority Level field

 

The chart below lists the Alarm Conditions and their required UL® 1981 Priority Levels:

 

Code

Description

UL® Priority

B

Burglary

4

D

Duress

2

FS

Fire Supervision

1

HD

Hold Up

2

P

Panic

2

MED

Medical

3

IND

Industrial Supervision

4

Required UL® Alarm Conditions Information

 

The method used to implement the requirement that the Operator needs to verify the alarm investigator's arrival is triggered by :

1.An entry in the UL Classification field in the Central Station Data section of the Monitoring tab in the Edit View of the Subscribers Form, and

 

HelpFilesCentralStationData-ULClassification

UL Classification field

 

oUL Classification - If the installation will be issued a UL® Alarm Certificate, use the Drop-Down Selection List provided to Choose the UL Classification of the system.

 

2.The Priority Level of the associated Alarm Condition for each of those Alarm Signals is identified as 1, 2, 3, or 4.

 

HelpFilesAlarmConditionCodeUL

Alarm Condition Form - Priority field

 

Selecting the proper UL® Classification for the Subscriber, in combination with having the triggering Priority Level (i.e., 1, 2, 3, or 4) assigned to the Alarm Condition Code (see the mouse pointer in the illustration above) of the alarm event being reported, will force the application when completing an alarm to ask the Operator for the “Investigator’s arrival verified by?" by prompting the Operator for a typed response in an Arrival Response dialog box.

 

HelpFilesOption_ i And j

Note entry of Investigator Dispatch - Investigator Arrival dialog - Current Signal's History notation