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Alternate Events

This Help File Page was last Modified on  12/23/2016

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Alternate Events

This Help File Page was last Modified on  12/23/2016

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Alternate Events

This Help File Page was last Modified on  12/23/2016

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Understanding the difference between the Event CSID field on the Subscriber Panels section, and the Alt Events tab on the Subscriber Panels section (within the Edit View's Monitoring tab):

Event CSID - In a similar manner to the Alternate Call List CSID assignment (that identifies another Account whose People To Call information may be used by the current Account), another Subscriber's Events information may also be attached to this Account.  

 

HelpFilesCentralStationDataSubscriberPanelsSubInfoTabEventsCSIDField

Subscriber Panels section - Panel Info tab - Events CSID field

 

As illustrated above, the Event CSID is assigned to a specific Subscriber Panel's CSID, in the Event CSID field, when appropriate.

The CSID assigned may be a "real" Account, or a fictitious Account established specifically to hold the supervised Events to be used by a group of Accounts (Restaurant Chain, affiliated Big Box Stores, Convenience Stores, etc.) all of whom are being monitored by your Company's Central Station.

The Event CSID field should identify a CSID which also has Open, Close and Other Events defined.

This Open, Close and Other Events information for the selected CSID will be attached to and used by this Subscriber Panel's CSID.

 

Note: Holiday and Multiple Events defined for the selected Event CSID Account are not available for this Subscriber's Account.

Those type of Events must be specifically defined for each Account which requires them.

 

Alt Events - Click the Alt Events tab to Open the Events Form associated with the CSID selected in the Event CSID field

 

HelpFilesCentralStationDataSubscriberPanelsAltEventsTab

Subscriber Panels section - Alt Events tab

 

Holiday and Multiple Events defined for the selected Event CSID Account are not available for this Subscriber's Account.  

Those type of Events must be specifically defined for each Account that requires them.

This Alt Events tab will not appear unless an Event CSID has been assigned to this specific Subscriber Panel's CSID

 

Also see the Events chapter for additional information.