This Help File Page was issued on 09/30/2017
This Help File Page was last Modified on 11/25/2023
❑The Conditions Call tab - available for a each CSID listed on the Subscriber Panels section of the Central Station Data section of the Monitoring tab in the Edit View of the Subscribers Form - allows a User to identify an Alarm Condition Code which - when sent by the Selected Subscriber Panel CSID - will utilize a customized Contacts (People To Call) List ("Contacts") previously defined as such in the CSID Zone record that has the special combination of Signal ID and Panel Zone defined there.
•This Conditions Call feature will then be used whenever a specific Alarm Condition requires a specific (e.g., one of a kind) Notification Sequence be used by the Operator when processing that Alarm Condition for that Subscriber.
✓A Subscriber may have many Alarm Signals (multiple Signal Identifier and/or Panel Zone combinations) defined that are all assigned the same Condition Code and each of those Alarm Signals requires that the same special calling order (i.e., Notification Sequence) of a specifically defined list of Contact s be used for Notification purposes.
oDefine one customized Contacts List and Notification Sequence.
a.It will make data entry faster, and more accurate.
b.Data maintenance for the contents or calling order of those Contacts - when changes are required - will be much easier to make.
c.Customized Contact List will be more reliable and so ultimately the Response by the Operator will be consistently accurate.
i.This is because the List of Contacts associated with a specific Alarm Condition Code - and the individual Telephone Numbers within that List of Contacts - will invariably need to be updated/changed - often.
➢Note: To learn about another way to create a set of special purpose Contacts, see the Contact Lists chapter
•The How? An Overview of the steps required:
c)Determine the sequence in which they are to be notified (when this specific Alarm Condition Code is received from that Subscriber's CSID).
▪Locate and Click the Conditions Call tab.
Subscriber Panels section - Conditions Call tab
▪The Conditions Call dialog will be displayed.
oAdd - Click the Icon to create a new record.
oCondition - Using the Drop-Down Selection List provided, Choose the appropriate Alarm Condition Code.
> In the example above the "CO" f)or Carbon Monoxide) Alarm Condition Code was used
oSignal ID - "Invent" and enter a Signal Identifier that represents the Selected Alarm Condition Code.
> In the example above the "GAS" Signal Id was invented, but any character string may be utilized.
> Keep in mind that a Signal ID can have no more that five (5) characters.
> Make sure that the "invented" Signal Identifier does not duplicate an actual Signal Identifier.
oPhysical Zone - "Invent" and enter a Physical Zone that represents the Selected Alarm Condition Code.
> Keep in mind that a Physical Zone can have no more that five (5) characters.
> Make sure that the "invented" Physical Zone does not duplicate a real Panel Zone.
oSave - Click the Icon to save the entry.
▪In the Subscriber Panels section:
▪Select the appropriate CSID.
▪Click the Contacts (People To Call) tab.
Contacts (People To Call) Form
▪Within the Central Station tab on the Contacts (People To Call) Form,
oEnter any new User and/or Pass Code Information as may be required
Contacts (People To Call) Form - Central Station sub-tab
oEnter the required Telephone Numbers in the Call Numbers section on the Contacts (People To Call) Form.
▪In the the Subscriber Panels section:
▪Select the appropriate Contacts (People To Call).
▪Click the CSID Zones tab and select the Zones tab
CSID Zones Form - with customized set of People To Call for one Condition Code
oAdd - Click Add ("+") to create a new record.
oSignal ID - Enter the Signal ID that corresponds to the one entered in the Conditions Call dialog for this Condition Code.
oPhysical Zone - Enter the Physical Zone that corresponds to the one entered in the Conditions Call dialog for this Condition Code.
oAlarm Code - Using the Drop-Down Selection List provided, Choose the Condition Code for the required customized Contacts (People To Call) List that corresponds to the one entered in the Conditions Call dialog for this Condition Code..
oOCTAR Code - Do not change the default Alarm entry.
oAvailable To Call - This Available To Call list of Contacts contains the Contacts (People To Call) associated with for the CSID for which this CSID Zone is created, plus any others Contacts available from the Global Call List members (see above), and represents the default order in which Operator Notifications should proceed until someone is successfully notified (see the "Available To Call" discussion in the CSID Zones chapter).
oSelect a Name from the Available To Call column and Click the right arrow to move that Name to the Call Order column.
oTo move all Names from the Available To Call column to the Call Order column Click the two-right-arrow cluster.
oYou may move Names up and down the Call Order column by Selecting them, and then Clicking either the up or down arrow, as needed, to relocate then to the desired position.
oSelect a Name from the Call Order column and Click the left arrow to move that Name to the Available To Call column.
oTo move all Names from the Call Order column to the Available To Call column Click the two-left-arrow cluster.
oNo other information is required.
oSave - Click the Icon to save the revised Notification Sequence.
✓When an Alarm Signal requiring a Response from an Operatoris is received at the Central Station:
✓In summary, when the Condition Code identified for an Alarm Signal (using either a Panel Zone or a CSID Zone record) also matches a Condition Code entered in the Call List Conditions dialog, the "invented" Signal ID and Physical Zone combination - entered for that Condition Code in the Call List Conditions dialog - will be used to locate the special CSID Zone record containing the required customized list and Call Order of the Contacts (People To Call)