This Help File Page was issued on 09/30/2017
❑The Conditions Call tab available on the Subscriber Panel(s) area of the Central Station Data section of the Monitoring tab in the Edit View of the Subscribers Form allows a User to identify an Alarm Condition Code which - when sent by the Selected Subscriber Panel(s) CSID - will utilize a customized People To Call List previously defined as such in the CSID Zone record that has the special combination of Signal ID and Panel Zone defined there.
•This Conditions Call feature will then be used whenever a specific Alarm Condition requires a specific (e.g., one of a kind) Notification Sequence be used by the Operator when processing that Alarm Condition for that Subscriber.
✓A Subscriber may have many Alarm Signals (multiple Signal Identifier and/or Panel Zone combinations) defined that are all assigned the same Condition Code and each of those Alarm Signals requires that the same special calling order (i.e., Notification Sequence) of a specifically defined list of People To Call be used for Notification purposes.
oDefine one customized People To Call List and Notification Sequence.
a.It will make data entry faster, and more accurate.
b.Data maintenance for the contents or calling order of those Contacts - when changes are required - will be much easier to make.
c.Customized People To Call List will be more reliable and so ultimately the Response by the Operator will be consistently accurate.
i.This is because the List of Contacts associated with a specific Alarm Condition Code - and the individual Telephone Numbers within that List of Contacts - will invariably need to be changed - often.
•The How? An Overview of the steps required:
iii.Determine the sequence in which they are to be notified (when this specific Alarm Condition Code is received from that Subscriber's CSID).
▪Locate and Click the Conditions Call tab.
Subscriber Panels section - Conditions Call tab
▪The Conditions Call dialog will be displayed.
oAdd - Click the Icon to create a new record.
oCondition - Using the Drop-Down Selection List provided, Choose the appropriate Alarm Condition Code.
oSignal ID - "Invent" and enter a Signal Identifier that represents the Selected Alarm Condition Code.
> In the example above the Alarm Condition Code "BA", a Dash "-" and then "C" for Call was used, but any character string may be utilized.
> Keep in mind that a Signal ID can have no more that five (5) characters.
> Make sure that the "invented" Signal Identifier does not duplicate an actual Signal Identifier.
oPhysical Zone - "Invent" and enter a Physical Zone that represents the Selected Alarm Condition Code.
> In the example above the Alarm Condition Code "BA", a Dash "-" and then "L" for List was used, but any character string can be utilized.
> Keep in mind that a Physical Zone can have no more that five (5) characters.
> Make sure that the "invented" Physical Zone does not duplicate a real Panel Zone.
oSave - Click the Icon to save the entry.
▪In the Subscriber Panels section:
▪Select the appropriate CSID.
▪Click the People To Call tab.
People To Call Form
▪Within the Central Station tab on the People To Call Form,
oEnter any new User and/or Passcode Information as may be required
People To Call Form - Central Station tab - Call Numbers section
oEnter the required Telephone Numbers in the Call Numbers section on the People To Call Form.
▪In the the Subscriber Panels section:
▪Select the appropriate CSID.
▪Click the Zones tab to open the CSID Zones Form.
CSID Zones Form - with customized set of People To Call for one Condition Code
oAdd - Click Add ("+") to create a new record.
oSignal ID - Enter the Signal ID that corresponds to the one entered in the Call List Conditions dialog for this Condition Code.
oPhysical Zone - Enter the Physical Zone that corresponds to the one entered in the Call List Conditions dialog for this Condition Code.
oAlarm Code - Using the Drop-Down Selection List provided, Choose the Condition Code for the required customized People To Call List that corresponds to the one entered in the Call List Conditions dialog for this Condition Code..
oOCTAR Code - Do not change the default Alarm entry.
oSelect a Name from the Available To Call column and Click the right arrow to move that Name to the Call Order column.
oTo move all Names from the Available To Call column to the Call Order column Click the two-right-arrow cluster.
oYou may move Names up and down the Call Order column by Selecting them, and then Clicking either the up or down arrow, as needed, to relocate then to the desired position.
oSelect a Name from the Call Order column and Click the left arrow to move that Name to the Available To Call column.
oTo move all Names from the Call Order column to the Available To Call column Click the two-left-arrow cluster.
oNo other information is required.
oSave - Click the Icon to save the revised Notification Sequence.
✓When an Alarm Signal requiring a Response from an Operatoris is received at the Central Station:
✓In summary, when the Condition Code identified for an Alarm Signal (using either a Panel Zone or a CSID Zone record) also matches a Condition Code entered in the Call List Conditions dialog, the "invented" Signal ID and Physical Zone combination - entered for that Condition Code in the Call List Conditions dialog - will be used to locate the special CSID Zone record containing the required customized list and Call Order of the People To Call