This Help File Page was issued on 09/30/2017
❑Let's Look at the Monitoring Application Desktop
•Open the MKMSCS Central Station Monitoring application and examine all of the menus, tabs and function keys that are available on and from the MKMSCS desktop.
MKMSCS - UL Central Station Monitoring Application - Desktop
MKMSCS Desktop - Shortcuts Tab - Menu Icons
MKMSCS Desktop - Actions Tab - Menu Icons and Look Up fields
MKMSCS Desktop - Information and Processing Area - Subscriber Information Form
•Information & Processing Area (shown above) - The body of the MKMSCS Desktop is where the results of Look Up Requests, the Sub Info (F2) Form (illustrated above), and/or the Signal Processing screen are displayed.
MKMSCS Desktop - Status Bar - Data elements
•Status Bar (shown above - Special information and alert messages - often needed by Operators - are available on this Status Bar located at the bottom of the MKMSCS Desktop.
❖Thoroughly familiarize yourself, and your Company's Operators, with the Alarm Signal Processing functionality and capabilities within MKMSCS.
Signal Processing Form with Operator Guided Response tab
❑What's Next? (It is assumed that Subscriber Entries with basic information such as their name, address, telephone number and other contact information has been entered previously - in the General section of each Subscribers' Edit View - for each of your Company's Monitored Accounts.
•Complete these Monitoring Module Start-up Steps, preferably in the order presented:
1.Enter the Central Station User Options
2.Complete the General Maintenance Entries for the Monitoring Module.
3.Adjust the User Access Rights for Operators and Central Station Supervisors, where, and only if appropriate.
5.Update each Operator's Employee record related to Security
7.Enter your Subscribers' Monitoring Information.
8.Install SPA - the Signal Processing Application - that translates the signal data sent from your Receiver(s) to the Central Station Monitoring application.
10.Practice using the Central Station Monitoring application.
✓Your Company is now ready to actively Process Alarms.
•The Town Codes Form which identifies each municipality that provided Alarm Response Services also provides the ability to:
✓Define the Maximum number of allowable False Alarms within each municipality
✓Reset the False Alarms tally annually (or whatever cycle each municipality uses to track them)
✓View all (potentially False) Alarm Signals which an Operator had to Dispatch within the municipality
•Every Alarm Signal that required a Dispatch (i.e., a notification of an Alarm was communicated to a municipality defined in the Town Codes Form) is initially recorded as a False Alarm in that Town Code's False Alarm Tracking counter - its internal False Alarm Tally.
•The False Alarm Dispatch Tracking Form is used to update this False Alarm Tally by:
✓Identifying which Alarm Signals were actually a False Alarm, and
✓Removing those Dispatched Alarm Signals that were not a False Alarm.