This Help File Page was last Modified on 11/14/2017
❑The Service Tab on the MKMS Desktop provides six functions that will be used regularly in conjunction with the Service Tracking System.
Service Tab on the MKMS Desktop
Auto Service dialog
Technician Scheduling Form - with Scheduled Work Orders
•Tech Status - Allows any User (Scheduler, Service Manager, Central Station Manager, etc.) to maintain an up-to-the-minute view of the work status of each of the Technicians on duty, by allowing the appropriate User to make - in real time - updates to each Technician's work status (i.e., Idle, Arrived, Completed, Departed, In Route, Lunch, Unavailable).
Technician Status Form
•Quick Work Order - Provides a Work Order entry Form to initiate a Service Request document for a Selected Subscriber.
Quick Work Order Form
Transfer Service Form
✓This is used when the current Subscriber vacates a home or business, and then a new Subscriber takes over that existing system - thereby preserving that system's maintenance history.
•Time Sheet - Allows a User to make Time Sheet entries for Servicing Technicians
Time Sheet Form for maintaining each Technician's Time Sheet