Service Tab on the MKMS Desktop

This Help File Page was last Modified on 11/14/2017

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Service Tab on the MKMS Desktop

This Help File Page was last Modified on 11/14/2017

The Service Tab on the MKMS Desktop provides six functions that will be used regularly in conjunction with the Service Tracking System.

 

HelpFilesServiceTab

Service Tab on the MKMS Desktop

 

Auto Service - Creates the Work Orders for each of the Recurring Services that are required to be performed during the selected period.

 

HelpFilesAutoServiceDialog

Auto Service dialog

 

Tech Schedule - Accesses a comprehensive Technician scheduling tool from which any Work Order which has not yet been completed, may be scheduled.

 

HelpFilesTechnicianSchedulingForm

Technician Scheduling Form -  with Scheduled Work Orders

 

Tech Status - Allows any User (Scheduler, Service Manager, Central Station Manager, etc.) to maintain an up-to-the-minute view of the work status of each of the Technicians on duty, by allowing the appropriate User to make - in real time - updates to each Technician's work status (i.e., Idle, Arrived, Completed, Departed, In Route, Lunch, Unavailable).

 

HelpFilesTechnicianStatusForm

Technician Status Form

 

Quick Work Order - Provides a Work Order entry Form to initiate a Service Request document for a Selected Subscriber.

 

HelpFilesServiceRequestForm

Quick Work Order Form

 

Transfer Service History - Allows a User to transfer the Service History from one Subscriber to another

 

HelpFilesTransferServiceHistoryForm

   Transfer Service Form

 

This is used when the current Subscriber vacates a home or business, and then a new Subscriber takes over that existing system - thereby preserving that system's maintenance history.

 

Time Sheet - Allows a User to make Time Sheet entries for Servicing Technicians

 

HelpFilesTimeSheetsForm

Time Sheet Form for maintaining each Technician's Time Sheet

 

Help - Opens a sub-menu with several Help File options, and provides access to the About box.