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MKS Systems Status Application

This Help File Page was last Modified on 07/25/2015

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MKS Systems Status Application

This Help File Page was last Modified on 07/25/2015

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MKS Systems Status Application

This Help File Page was last Modified on 07/25/2015

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This MKS Systems Status application supervises (among many other processes) the proper operation of the Backup Server, and if implemented, a tertiary MKS Monitor,

This MKS Systems Status application must be installed in the MKS\MKMS folder and will supervise (among many other processes) the proper operation (and if it occurs, the failure) of the Backup Server, and if implemented, a tertiary MKMSCS Monitor (also see the UL Settings, Signal Processing & Reporting Procedures chapter for additional information).

The special SPA record defined in the Subscribers Form with Subscriber Panels CSID of SPA (see the Special Subscriber Entries and the Signal Processing Errors chapters for additional information) must have a CSID Zone record for each of the following system monitoring event Signals to be properly supervised:

Signal ID = A141        Alarm Code = System Messages        OCTAR = Alarm        Description = System monitoring event (failed)

oThree Signal ID = A141 records must be entered with the following Physical Zones and Descriptions:

Zone 1: CPU

Zone 2: Memory

Zone 3: Hard drive space

Signal ID = A142        Alarm Code = System Messages        OCTAR = Alarm        Description = System monitoring event (restored)

oThree Signal ID = A142 records must be entered with the following Physical Zones and Descriptions:

Zone 1: CPU

Zone 2: Memory

Zone 3: Hard drive space

Signal ID = A143        Alarm Code = System Messages        OCTAR = Alarm        Description = Unresponsive process detected by SysStatus

 

MKMS Systems Status Application (MKSSysStatus) provides the (audible and visible) means to monitor ancillary applications which are providing various Services to the Central Station Monitoring Module.

 

MKSSysStatus Application

06/03/2015

MKSSysStatus.exe Version 1.1.0.7

 

This application provides the ability to see the status of certain applications running on a computer in a room other than where the Operators are located.

Each of the applications listed below allow the MKMSSysStatus.exe to monitor their operation:

1.Virtual Printer Server and Virtual Printer - Provides a phantom printer connection to store printer output to a file

2.Communications Module - Transmits Pager, Email, Fax, and Printed output to the appropriate individuals or locations as setup within MKMS.

3.Virtual Operator - Provides access via telephone for Technicians in the field to place Accounts On Test, remove them from that On Test status, and get the results of the signals received during that time period.

4.SPA - This is the Signal Processing Application to which all Receivers are connected and from which MKMSCS receives these incoming Alarm Signals.

5.Dealer Server - Provides Monitoring Module users the ability to enable their Alarm Dealers (the companies for whom they provide sub-contracted central station monitoring services) to access their individual information via the Web, as needed.

6.Virtual Operator. Requires version 3.0.0.2 or newer.

 

Preparing for SysStatus

Updated versions of these ancillary applications must be in place for the MKMS Systems Status Application (SysStatus) to function properly.  

On initial start up, the new versions of these applications must be started before the SysStatus so the appropriate table is created.

The MKMSSysStatus.exe (SysStatus) can be run on any computer within the same SubNet as the database server.  

A Sybase® installation is required.  

The MKMS Applications do not need to be installed on this computer, but a Connection Manager defining access to MKMS is required.

 

Setup the MKMS Systems Status Application:

Create a Shortcut and insert it in the MKMS Desktop Applications.

The MKMSSysStatus.exe application should be in the C:\Program Files\MKS\MKMS folder (or in the C:\Program Files(x86)\MKS\MKMS folder on 64bit machines).

 

HelpFilesMKMSSysStatusApplication

 

Locate, then Right-Click the application and Choose Create Shortcut.

Cut, then Paste that Shortcut into your MKMS Desktop Applications folder.

Double-Click this Shortcut whenever you want to start the MKMS Systems Status Application.

 

Understanding the function of SysStatus Display Grid:

SysStatus will provide information on the applications 1-6 listed above, indicating whether they are Active or Inactive or Not Active.

 

Process Name

Name of Process/Application being monitored

Status

Current Status as of Last Refresh

Last Update

Date & Time of Last Refresh

Node Address

IP Address of computer on Sub-Net running the application

Computer Name

Computer Name\Log in name of computer running application

App Name

Application Name with full path to program's .exe

ID

System generated identifying number

Process ID

ID of Process running when viewed on Windows Task Manager

 

Click on the column's Header Name on the Display Grid to sort your view of the data.  

The default Display Grid view is sorted by Process Name.

Sometimes a Process Name will be listed more than once because they have multiple processes being monitored.

 

HelpFilesMKMSSysStatusApplicationsList

MKS System Status Application Grid

 

SysStatus sends a signal (which is an A143 for a Process Failure) with the Computer Name (and its IP Address)  

 

HelpFilesMKSSysStatusProperties

MKS System Status - Properties

 

The latest version of SysStatus (i.e. 1.1.0.7 or later) updates the Status of each Server every 15 seconds (instead of every Minute in the previous version)

SysStatus sends the required Signal to SPA before 90 Seconds as elapsed (the UL® Requirement) on a Failure

This produces the necessary A143 Signal which tells the Operator that a Process Has Failed (and the Computer Name of that failure)

Therefore, if running Cluster on the Backup Server and the Process goes down (usually because the Server went down) the Operator will know what computer went down.

As an example, if the Server's Computer Name is set as MKS1 (primary) and MKS2 (secondary), the Operator would know which Server went down without having to know the actual IP Address for those Servers

This is beneficial because most Central Station Operators would generally not know (and so would have no need to understand) the IP Address Scheme to figure out which Server was down.

 

Should one of the applications become Inactive, after 15 seconds the Status field for that application will change momentarily to orange: Inactive.  

After another 15 seconds, the Status field for that application will change momentarily to a darker orange: Inactive.  

After another 15 seconds the Status field for that application will change momentarily to a red: Not active.  

A Pulsing Warning Tone will be sounded

The SysStatus Task Bar Icon at the bottom for Windows Desktop will continue to flash.

 

HelpFilesMKMSSysStatusApplicationFlashes

The SysStatus Icon when reporting an Inactive Status pulses Orange

 

Setting your own Sound:

The default Sound's filename is MKSSysStatus.wav.  

If you want to use a different sound, rename a .wav file of your choice to MKSSysStatus.wav

Copy that file into the folder where the MKMS Systems Status Application resides, overwriting the existing file with that name.

 

Delete - To remove a line from the display, Select that line, and the Click the Delete button.

If one of the monitored applications fails, the User will need to determine what they have to do to restore it.  

If they find they have to re-start the application, it will be up to them to Delete the Inactive entries from the Display Grid.

 

Refresh - To show the most recent Status of all of the supervised applications on the Display Grid, Click the Refresh button.

Should you accidentally Delete a line on the Display Grid, the SysStatus application will display it again once it has refreshed the view, as long as it is Active.  

This Refresh is automatic and occurs within about 10 seconds.  

You can also perform the Refresh manually by selecting the Refresh button.

 

Exit - Click the Close HelpFilesCloseBoxbox at the top right of the Form to exit the MKMS Systems Status Application.