This Help File Page was issued on 09/30/2017
This Help File Page was last Modified on 11/09/2023
<< Click to Display Table of Contents >> Navigation: SPA - Signal Processing Application > Signal Processing ErrorsThis Help File Page was issued on 09/30/2017 This Help File Page was last Modified on 11/09/2023
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❑Failed Service Warning - The SPA Main Menu has a Connections status area at the bottom of the Form.
SPA - Signal Processing Application - Main Menu
•The Connections Status Icon (see the mouse pointer in the illustration immediately below) will display the Failed Service Grid
SPA - Signal Processing Application - Connection Status Icon
✓Click the Connections Status Icon to open the Failed Service dialog.
SPA Desktop - Failed Services dialog - accessed using the Failed Service Icon
•See SPA System Menu - Options for more information.
❑The following CSID Zone information must be entered for the "SPA" Subscriber whose Subscriber Panel CSID is SPA.
•Please read Special Subscriber, Subscriber Panel and CSID Zones for more detailed information.
•These records define the special Signal Processing Error signals sent by the Signal Processing Application.
•The special CSID Zones that are required to be defined for the SPA Subscriber Panel are as follows:
✓Signal ID = A109 Alarm Code = System Messages OCTAR = Alarm Description = Hard Lock not found
✓Signal ID = A110 Alarm Code = System Messages OCTAR = Alarm Description = Hard Lock Disconnected
✓Signal ID = A111 Alarm Code = System Messages OCTAR = Alarm Description = Hard Lock Connected
✓Signal ID = A112 Alarm Code = System Messages OCTAR = Alarm Description = Grace period exceeded (after hard lock not found)
✓Signal ID = A113 Alarm Code = System Messages OCTAR = Alarm Description = Invalid date computer date time on the SPA computer
✓Signal ID = A114 Alarm Code = System Messages OCTAR = Alarm Description = Database Disconnected
✓Signal ID = A115 Alarm Code = System Messages OCTAR = Alarm Description = Emergency Mode Activation
✓Signal ID = A116 Alarm Code = System Messages OCTAR = Alarm Description = Emergency Mode Deactivation
✓Signal ID = A117 Alarm Code = System Messages OCTAR = Alarm Description = Login by user into MKMSCS
(Physical zone will show the Employee code)
✓Signal ID = A118 Alarm Code = System Messages OCTAR = Alarm Description = Logout by user into MKMSCS
(Physical zone will show the Employee code)
✓Signal ID = A119 Alarm Code = System Messages OCTAR = Alarm Description = Background Processor Error
This error may cause the software to not properly process the FC*, FO*, FT*,
nor to move the account out of the ‘On Test’ table,
nor to restore accounts out of the ‘On Hold’ state in the alarm-stack table,
nor to activate/deactivate relay cards.)
✓Signal ID = A120 Alarm Code = System Messages OCTAR = Alarm Description = Invalid Package (in Receiver)
✓Signal ID = A122 Alarm Code = System Messages OCTAR = Alarm Description = Background Processing has been reset
✓Signal ID = A123 Alarm Code = System Messages OCTAR = Alarm Description = Alarm Signal Thread has been reset
✓Signal ID = A124 Alarm Code = System Messages OCTAR = Alarm Description = Shift Change timeout!
(A user has selected Shift Change, but waited more than 30 seconds to enter ID)
✓Signal ID = A125 Alarm Code = System Messages OCTAR = Alarm Description = Unattended alarm pre-activation
(Physical zone is filled with employee code)
✓Signal ID = A126 Alarm Code = System Messages OCTAR = Alarm Description = Unattended alarm activation
(Physical zone is filled with employee code)
✓Signal ID = A129 Alarm Code = System Messages OCTAR = Alarm Description = Invalid Redirection or Self Redirected alarm.
(Alarm detail will contain the original account's CSID with Signal Identifier and Physical Zone)
✓Signal ID = A133 Alarm Code = System Messages OCTAR = Alarm Description = Immix/Sureview Connected
✓Signal ID = A134 Alarm Code = System Messages OCTAR = Alarm Description = Immix/Sureview Disonnected
✓Signal ID = A135 Alarm Code = System Messages OCTAR = Alarm Description = Operator Started Polling
✓Signal ID = A136 Alarm Code = System Messages OCTAR = Alarm Description = Operator Stopped Polling
✓Signal ID = A137 Alarm Code = System Messages OCTAR = Alarm Description = Operator Activated Manual Mode
✓Signal ID = A138 Alarm Code = System Messages OCTAR = Alarm Description = Action Plan Switch to Manual Mode
✓Signal ID = A139 Alarm Code = System Messages OCTAR = Alarm Description = Number of Unverified Zones
✓Signal ID = A140 Alarm Code = System Messages OCTAR = Alarm Description = Stack Maintenance Performed
(Zone will be Operator's Code)
✓Signal ID = A141 Alarm Code = System Messages OCTAR = Alarm Description = System monitoring event (failed)A
Zone 1: CPU
Zone 2: Memory
Zone 3: Hard drive space
✓Signal ID = A142 Alarm Code = System Messages OCTAR = Alarm Description = System monitoring event (restored)
Zone 1: CPU
Zone 2: Memory
Zone 3: Hard drive space
✓Signal ID = A143 Alarm Code = System Messages OCTAR = Alarm Description = Unresponsive process detected by SysStatus
✓Signal ID = A145 Alarm Code = System Messages OCTAR = Alarm Description = Subscriber changed remotely by Dealer
✓Signal ID = A146 Alarm Code = System Messages OCTAR = Alarm Description = Signal overdue 90+ seconds
➢Note: Alarm Code - An Alarm Condition Code must be predefined to ensure the proper processing of these SPA and Receiver CSID Zones.
✓MSG - System Messages