Subscribers with No (Monitoring or Service) Contract

This Help File Page was issued on 09/30/2017

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Subscribers with No (Monitoring or Service) Contract

This Help File Page was issued on 09/30/2017

Having Subscribers without an actual Central Station related Contract is bad for business.

The types of Central Station related Contract Types your Company offers are defined in the Contract Types Form.

 

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Contract Types Form

 

One or more Central Station related Contract Types may be assign to the appropriate Subscriber records through the Subscriber Options Menu's General Menu option called Contracts.

 

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Contracts (information) Form

 

Subscribers may have (subscribe to) any number of Central Station related Contract Types - all of which will be assigned to that Account.

 

Having an actual ongoing, self-renewing, Monitoring Contract, Recurring Revenue, and Service Agreement with your Subscriber is a really good idea and for several reasons:

Central Station related Contracts make you safer (legally).

Central Station related Contracts enhance the (Recurring Revenue) value of your business.

Central Station related Contracts provide stability in the minds of your Subscribers (they are less likely to drop service if they have a contract that requires a cancellation and/or notification period).

Note: In addition, Recurring Revenue, and Service Agreement contracts should also be identified, as appropriate.

 

To access the Subscribers with No Contract Report dialog:

1.From the Backstage Menu System Select Reports and Choose Monitoring and Select the Subscribers with No Contract Report option

2.From the Quick Access Menu, Select Reports and Choose Monitoring and Select the Subscribers with No Contract Report option

 

Subscribers With No Contract tabs - There are three tabs on the Subscribers With No Contract dialog.

Options - Initially only the Options tab is shown (until you make your Options selections and Select Print).

 

HelpFilesSubscribersWithNoContractReportDialog  

Subscribers With No Contract - Options tab

 

Understanding the Purpose of these Options - There are three different ways to specify which Subscribers will be included in this Subscribers with No Contract Report:

1.All Subscribers with No Contract - This is the default choice and provides a list of All of your Company's Subscribers - regardless of what recurring revenues, monitoring, or services for which they have, or have not contracted with your Company and have had recorded in their Subscriber record - but they all have no Monitoring related Contract Type recorded in their associated Contracts Form.

2.Subscribers with Recurring Revenue - This choice provides a list of Subscribers who do have Recurring Revenue rules defined in the Auto Bill Form but have no Monitoring related Contract Type assigned in their associated Contracts Form.

3.Subscriber with Recurring Service - Provides a list of Subscribers who do have Recurring Service rules defined in Auto Service, but have no Monitoring related Contract Type assigned in their associated Contracts Form.

Print - Click the Print button HelpFilesPrintButtonto Preview and optionally Print (to a File or a Printer) this Subscribers with No Contract Report.

To Exit this Subscribers with No Contract dialog, Click the Close button HelpFilesReportDialogCloseButton toward the bottom of the Options tab.

 

Preview - The Preview tab presents the report which resulted from the Options you've selected.

Up Arrow/Down Arrow - hi - Moves the report one line up, or one line down, respectively.

Page Up/Page Down - Moves the report to the previous or next page, respectively.

 

HelpFilesSubscribersWithNoContractReportSample

Subscribers with No Contract - Preview tab

Home - HelpFilesHomeKey- Using either the screen Icon or your Keyboard's Home key, moves the report to the top of the first page.

End - HelpFilesEndKey- Using either the screen Icon or your Keyboard's End key, moves the report to the bottom of the last page.

Arrows - The arrows allow you to move back and forth, from page to page.

Number - Indicates the page number you are viewing.

You may also type in a specific page number, Press 8 Enter and that page will be displayed immediately.

If you enter an invalid page number, it will be ignored.

Fit To Page - Click the first button after the arrows to size a full page of the report to fit the screen.

Zoom To 100% - Click the second button after the arrows to display the page at 100% (of the printed view).

Fit To Page Width - Click the third button after the arrows to size the page of the report to fit the full width of the screen.

Zoom To Percentage - Click the fourth button after the arrows to re-size the page of the report by percentage.

 

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When you Click the Zoom To Percentage button, the Percentage selector will be displayed.

You may then Click the Up  or Down arrows to set the exact amount of Zoom you want.

Print - Click the Print button to Print (to a File or a Printer) HelpFilesPrintIconthe displayed Subscribers with No Contract Report.

Email - Click the Email HelpFilesEmailButtonbutton to send this report to an Email address of your choosing.

To Exit the Preview tab and Close this Report dialog Form, Click the Close box HelpFilesCloseBoxon the right at the top of the Preview tab.

 

Data View - This view provides a tabular (spreadsheet style) presentation of the selected data.

 

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Subscribers With No Contract Report - Data View tab

 

Arrows - Click the arrows to move through the record.

Export - Exporting the data from this Data View tab (note the "fly-over" help available on these buttons):

Export to CSV - Click the first button after the arrows to export the data to a Comma Separated Values (CSV) file format.

Export To Excel - Click the second button after the arrows to export the data to an Excel (.xls) file format.

Export To Html - Click the third button after the arrows to export the data to an HTML formatted file.

To Exit the Data View tab and Close this Report dialog Form, Click the Close box HelpFilesCloseBoxon the right at the top of the Data View tab.