This Help File Page was issued on 09/30/2017
❑Tech Details - This Form is used to identify those individuals who are allowed to access the Subscriber's Alarm Systems installed by the Selected Alarm Dealer.
•The Tech Details option on the Dealers Form (and Dealer User Maintenance Form) opens this Dealer Technician Form to enter the Names and related information of the Dealer Technicians which are employed by, and/or for this Dealer.
✓Click the Tech Details button on the top of the Dealer Form to identify the Dealer Technicians who are allowed to perform service work on this Dealer's Accounts.
❑Entering Tech Details
✓Click the Icon and complete as shown below.
Dealer's Tech Details Form
✓Dealer Code -Use the Drop-Down Selection List provided to Choose the Dealer Code of the Alarm Dealer for whom this Dealer Technician is working.
✓Technician Name - Enter the Technician's Name
✓Password - This is the pass code the Technician will use when they need to be Validated by the Operator when this Dealer Technician calls in for access to the Subscriber's Monitoring information.
✓Cell Phone - Enter the Cell Phone number which can be used to contact this Technician.
✓Allowed to put accounts on test - Check this box if this Technician has this permission.
✓Technician Comments - Enter any pertinent information about this Technician who will be working on this Dealer's Accounts.
•Click the Save Icon to record this entry.