Manual Contacts

This Help File Page was issued on 09/30/2017

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Manual Contacts

This Help File Page was issued on 09/30/2017

The Manual Contacts option available in the MKMSCS Central Station Monitoring Application

It provides the ability to communicate with a person on the Call List, an Employee, a Dealer or a Subscriber immediately via a Pager or Email.

None of these features are available unless the Communications Module is active and the required Email and/or Pager contact information has been previously entered.  

 

Manual Contacts from the Signal Processing screen - Whether or not an Alarm Event is on screen, an Operator may initiate a Manual Contact as follows:  

Manual Page - To Page an individual, Subscriber, Technician, or Dealer using a Predefined or Custom Message, Click the Page button on the Manual Contact section of the Actions tab.

 

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   Manual Page dialog

 

Manual Email - To Email an individual, Subscriber, Technician, or Dealer using a Predefined or Custom Message, Click the Email button on the Manual Contact section of the Actions tab.

 

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Sample complete Manual Email for Contact