This Help File Page was last Modified on 03/23/2019
•The Employee must be assigned the Type of Technician (or All) before you can access the Coverage Areas tab.
•Assigning an Employee - who is identified as a Technician - a Regional Work Order Coverage Area based on specified Zip Codes will make it is easier for the Service Manager (or Scheduler) to make Service Request assignments.
•See the Employee Form - Technician Updates and the General Maintenance Service & Miscellaneous Options chapters for complete information on how to properly establish a Technician for the Service Tracking System.
Employee Form - Coverage Areas tab
➢Note: Your keyboard's Insert (to start a new entry on this tab), Delete (to remove an existing entry on this tab); plus the Ctrl+S combination (for Save) is also implemented.
•To identify the Coverage Areas for a Technician,
✓Locate the appropriate Employee.
✓Select the Coverage Areas tab on the Employee Form.
•Click the Icon on the dedicated Navigation Menu located below the Coverage Areas tab
✓Zip Code - Enter a Zip Code representing an area in which this Technician is normally assigned.
•Click the Icon to record this entry.
✓Repeat as appropriate.