This Help File Page was last Modified on 03/31/2017
❑Entering Technician Activity:
❖It is important to remember that making Tech Status changes represent a One-Direction Process:
✓When using the Technician Status Form, Tech Status Updates are automatically posted to this Technician Activity tab
✓However, Tech Status information may also be entered manually into this Technician Activity tab, but those changes made here (on this Technician Activity tab) will not update the information on the Technician Status Form.
Technician Activity sub-tab on the Work Order Form
❑Manually entering Technician Activity:
✓Each time the Status of a Technician is updated, that Status will be posted to the Technician Activity tab by simply identifying the appropriate Work Order Number within the Tech Status Form.
✓Technician Status changes made directly into the Technician Activity tab are not posted into the Tech Status Form.
•You may also Edit these entries, add Comments, and even Delete them, if required.
✓To do so, Click on the line item to be modified or deleted.
✓Make the changes and Click the Save Icon, or
Click the Delete Icon to remove an entry.
•Assuming that the Technician Status Form is not being used (but why not?), to enter a Technician Status record, Click Add Icon on the Technician Activity tab
✓Technician - Use the Drop-Down Selection List to Choose the Technician for whom you want to set the current Status.
✓Status - Use the Drop-Down Selection List to Choose the appropriate Status Code.
✓Start Time - Use the Drop-Down Calendar/Date & Time Selection Box to enter the Current Date and Time.
▪Modify, if necessary, to set the actual starting Date and Time.
Work Order Form - Technician Activity sub-tab - Set Time dialog
▪The Technician Activity tab will display the Start Time field as set by Windows®, but when you edit the field, it will display the time in your user defined time format.
✓End Time - Use the Drop-Down Calendar/Date Entry field to enter the Current Date and Time.
▪Modify, if necessary, to set the actual ending Date and Time.
✓Comments - Double-Click the Comments field to record a clarifying comment.
✓Click the Save Icon
❑Printing a Technician Status (Work Order History Detail report) listing for the currently displayed Work Order:
Work Order Form - Technician Activity sub-tab - Print Icon
•To print a Work Order History Detail report of all Tech Status changes for this Work Order (whether received from the Tech Status Form or posted manually here):
✓Click the Print Icon on the Technician Activity tab (see the illustration above).
Work Order History Detail - Options tab
✓Click the Print Icon on the Work Order History Detail report dialog (see the illustration above).
✓The Work Order History D report for this Work Order will be displayed.
Work Order History Detail - Preview tab
✓See the Work Order History Detail chapter for complete information about this report.