This Help File Page was issued on 09/30/2017
❑The Online/Offline Report provides an up-to-date calculation of how many Accounts came on line and how many went off line in the time period you specify.
•The Online/Offline Report may be printed for a specific Dealer for Account level management and billing purposes.
•The Online/Offline Report also tells you how your Company (non Dealer related Accounts) is doing.
•To access the Online/Offline Report dialog:
a)From the Backstage Menu System Select Reports and Choose Monitoring and Select the Online/Offline Report option
b)From the Quick Access Menu, Select Reports and Choose Monitoring and Select the Online/Offline Report option
❑ Online/Offline Report tabs - There are two tabs on the Online/Offline Report dialog.
•Options - Initially only the Options tab is shown (until you make your Options selections and Select Print).
Online/Offline Report - Options tab
✓Report For - Choose whose Accounts will be included.
▪All - The default, All Subscribers will be included in the report.
Online/Offline Report - Specific Dealer(s) option
oThe Dealer field will be displayed.
oClick the Ellipse to open the Select Dealers dialog.
oSelect Dealers - To Choose the Dealer(s) required for this report, Check the Selected box for one or more Dealers on this Select Dealers dialog.
Select Dealers dialog
oClick the OK button to Close the Select Dealers dialog.
Online/Offline Report - selected Dealer(s)
oThe Selected Dealer Code(s) will be inserted into the Dealer field.
▪Local Only - Only Subscribers who are your "In-House" Accounts will be reported.
✓Reporting Period -
▪From - By default, it will be the first date of the previous month. Use the Drop-Down Calendar/Date Entry field to Choose the desired date.
▪To - By default, it will be the last date of the previous month. Use the Drop-Down Calendar/Date Entry field to Choose the desired date.
✓Display Chart? - When All, or Dealers Only is the selected Report For option, Check this box to include a Bar Chart of the data (preceding the listed data) on the Online/Offline Report.
Online/Offline Report - Preview tab with Chart option
✓Show Details - Check this box to have the Subscriber information listed.
▪To format the report so that each new Dealer starts a new page, Check this box.
Online/Offline Report - selected Options
✓Detail Sort Options - Choose the order in which the Subscribers will be listed, if you've selected the Show Details option.
▪By CSID - Click to sort the Subscribers in CSID order.
▪By Name - Click to sort the Subscribers in alphabetical order.
▪By Date - Click to sort the Subscribers in Date Online/Offline order.
✓Print - Click the Print button to Preview and optionally Print (to a File or a Printer) this Online/Offline Report.
✓To Exit this Online/Offline Report dialog, Click the Close button toward the bottom of the Options tab.
•Preview - The Preview tab presents the report which resulted from the Options you've selected.
Online/Offline Report Preview with Detail
✓Home - - Using either the screen Icon or your Keyboard's Home key, moves the report to the top of the first page.
✓End - - Using either the screen Icon or your Keyboard's End key, moves the report to the bottom of the last page.
✓Arrows - The arrows allow you to move back and forth, from page to page.
✓Number - Indicates the page number you are viewing.
▪You may also type in a specific page number, Press 8 Enter and that page will be displayed immediately.
▪If you enter an invalid page number, it will be ignored.
✓Fit To Page - Click the first button after the arrows to size a full page of the report to fit the screen.
✓Zoom To 100% - Click the second button after the arrows to display the page at 100% (of the printed view).
✓Fit To Page Width - Click the third button after the arrows to size the page of the report to fit the full width of the screen.
✓Zoom To Percentage - Click the fourth button after the arrows to re-size the page of the report by percentage.
▪When you Click the Zoom To Percentage button, the Percentage selector will be displayed.
▪You may then Click the Up or Down ‚ arrows to set the exact amount of Zoom you want.
✓Print - Click the Print button to Print (to a File or a Printer) the displayed Online/Offline Report.
✓Email - Click the Email button to send this report to an Email address of your choosing.
✓To Exit the Preview tab and Close this Report dialog Form, Click the Close box on the right at the top of the Preview tab.