Excessive False Alarms

This Help File Page was issued on 09/30/2017

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Excessive False Alarms

This Help File Page was issued on 09/30/2017

Assuming that your Company is using False Alarm Dispatch Tracking to better understand the problem and reduce the incidence of invalid alarms being dispatched, this Excessive False Alarms report provides a detailed analysis of who, what, and why these alarms are occurring.

To view the Excessive False Alarms Report dialog:

1.From the Backstage Menu System Select Reports and Choose Monitoring and Select the Excessive False Alarms option, or

2.From the Quick Access Menu, Select Reports and Choose Monitoring and Select the Excessive False Alarms option

 

Excessive False Alarms tabs - There are three tabs on the Excessive False Alarms dialog.

Options - Initially only the Options tab is shown (until you make your Options selections and Select Print).

 

HelpFilesExcessiveFalseAlarmsOptions

Excessive False Alarms - Options tab

 

Dealer Information Setup - Determine which Dealers who have Accounts with excessive False Alarms will be reported, and how the report will be formatted.

All Dealers - By default, All Dealers and their Accounts will be listed.

One Dealer - If you want to report on one Dealer only, Click this button.

Dealer Name Search - Click the Search Icon to select the desired Dealer.

Page Break on New Dealer? - Once your Company's alarm Accounts are listed, this report lists in Alarm Dealer order.

To format the report so that each new Dealer starts a new page, Check this box.

Reset Page Numbers? - If you are starting a new page for each new Dealer and want to re-start the page number as well, Check this box.

 

Town Code Information Setup - Because some Municipalities may not have a False Alarm Penalty, you may indicate which Town Code will be included in the report.

All Town Codes - By default, All Town Codes will be included in the report.

One Town Code - If you want to report on one Town Code only, Click this button.

Town Code Search - Click the Search Icon to select the desired Town Code.

Page Break on Town Code? - To format the report so that each new Town Code starts a new page, Check this box.

Reset Page Numbers? -  If you are starting a new page for each new Town Code and want to re-start the page number as well, Check this box.

 

Subscriber Information Setup - You may get a report for a specific Subscriber, if required.

All Subscribers - By default, All Subscribers will be included in the report.

One Subscriber - If you want to report on one Subscriber only, Click this button.

Subscriber Search - Click the Search Icon to selected the desired Subscriber.

 

Signal Type -All Emergency Signals are included in the report unless you specify otherwise.

All - By default, All Emergency Signals are included.

Police - If you want to only report on False Alarms that required the Police to respond, Click this button.

Fire - If you want to only report on False Alarms that required the Fire Department to respond, Click this button.

Medical - If you want to only report on False Alarms that required Medical Responders, Click this button.

 

Filtering the Results - You may further restrict which Accounts will be included.

Include Only Alarms That Have Occurred On or After... - To restrict which False Alarms will be used - based on the date of occurrence - to determine the Accounts listed in the report, Check this box.

Start Date Selector field - If you Checked the box noted above, use the Drop-Down Calendar/Date Entry field to enter the appropriate date.

Include Accounts That Are Within - If you also want to include Accounts that have almost reached their Maximum Allowable Alarms, Check this box.

Number of False Alarms Until the Maximum Allowable is reached - If you Checked the box noted above,  enter that number.

Show Alarm Details - To include the details of each alarm event reported, Check this box.

Print - Click the Print button HelpFilesPrintButton to Preview and optionally Print (to a File or a Printer) this Excessive False Alarms Report.

To Exit this Excessive False Alarms dialog, Click the Close button HelpFilesReportDialogCloseButton on the bottom of the Options tab.

 

Preview - The Preview tab presents the report which resulted from the Options you've selected.

Up Arrow/Down Arrow - hi - Moves the report one line up, or one line down, respectively.

Page Up/Page Down - Moves the report to the previous or next page, respectively.

 

HelpFilesExcessiveFalseAlarmsPreview

Excessive False Alarms Report - Preview tab

Home - HelpFilesHomeKey- Using either the screen Icon or your Keyboard's Home key, moves the report to the top of the first page.

End - HelpFilesEndKey- Using either the screen Icon or your Keyboard's End key, moves the report to the bottom of the last page.

Arrows - The arrows allow you to move back and forth, from page to page.

Number - Indicates the page number you are viewing.

You may also type in a specific page number, Press 8 Enter and that page will be displayed immediately.

If you enter an invalid page number, it will be ignored.

Fit To Page - Click the first button after the arrows to size a full page of the report to fit the screen.

Zoom To 100% - Click the second button after the arrows to display the page at 100% (of the printed view).

Fit To Page Width - Click the third button after the arrows to size the page of the report to fit the full width of the screen.

Zoom To Percentage - Click the fourth button after the arrows to re-size the page of the report by percentage.

 

HelpFilesPercentageOfViewAdjuster

When you Click the Zoom To Percentage button, the Percentage selector will be displayed.

You may then Click the Up  or Down arrows to set the exact amount of Zoom you want.

Print - Click the Print button to Print (to a File or a Printer) HelpFilesPrintIconthe displayed Excessive False Alarms.

Email - Click the Email HelpFilesEmailButtonbutton to send this report to an Email address of your choosing.

To Exit the Preview tab and Close this Report dialog Form, Click the Close box HelpFilesCloseBoxon the right at the top of the Preview tab.

 

Data View - This view provides a tabular (spreadsheet style) presentation of the selected data.

 

HelpFilesExcessiveFalseAlarmsDataView

Excessive False Alarms - Data View tab

 

Arrows - Click the arrows to move through the record.

Export - Exporting the data from this Data View tab (note the "fly-over" help available on these buttons):

Export to CSV - Click the first button after the arrows to export the data to a Comma Separated Values (CSV) file format.

Export To Excel - Click the second button after the arrows to export the data to an Excel (.xls) file format.

Export To Html - Click the third button after the arrows to export the data to an HTML formatted file.

To Exit the Data View tab and Close this Report dialog Form, Click the Close box HelpFilesCloseBoxon the right at the top of the Data View tab.