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Zone Description / Entry Page

This Help File Page was last Modified on 06/24/2017

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❑This Zone Description / Entry (titled Zones) page identifies the physical Zones that were defined for the Subscriber associated with this Service Ticket.

HelpFilesTechPro-DetailPage3BarMenuIcon On the Service Ticket page, Tap the 3 Bar Menu Icon (see hand pointer in illustration), then Tap the Zone Description / Entry option to display the Zones page.

 

•The physical Zones for the Subscriber associated with this Service Ticket are listed with the following information:

 

HelpFilesTechPro-ZonesPage

Tech Pro app - Service Ticket - Zones page

 

✓CSID - CSID associated with this Service Ticket

✓Zone - A physical Zone associated with this Service Ticket

✓Alarm History - This field name is displayed in Red when there is no Alarm History for this Zone.

▪Alarm History - However, if signal(s) have been received from this Zone, the Alarm History field name is displayed in Gray along with the Date and Time of the most recent signal.

 

HelpFilesTechPro-ZonesPage-WithAlarmHistoryDate

Tech Pro app - Service Ticket - Zone with History

 

✓Description - The Description of this Zone as defined in the CSID Zones Form within MKMS.

 

❑Options on the Zone Description / Entry (titled Zones) page

 

HelpFilesTechPro-ZonesPage-AddZoneButton Tap the Add Zone button to display the Add Zone page

 

HelpFilesTechPro-AddZonePage

Tech Pro app - Service Ticket - Add Zone page

 

✓CSID - This is the Subscriber's CSID associated with this Service Ticket.

▪Tap the Down-Arrow in the CSID field to see a pop-up list of All Subscriber Panel CSIDs defined for this Subscriber.

 

HelpFilesTechPro-AddZonePage-NewZoneEntry

Tech Pro app - Service Ticket - Add Zone page with Entry

 

▪Zone - Enter the physical Zone that is to be added.

▪Description - Enter a brief description of the Zone (e.g., where it is, what protection is provided, etc.).

 

HelpFilesTechPro-SaveButton Tap the Save button and Tap the OK button to complete the entry.

▪The Add Zone page will close.

▪The new Item will be inserted into the Zones list.

 

HelpFilesTechPro-ZonesPage-EditButton Tap the Edit button to display the Edit Zone page

 

HelpFilesTechPro-EditZonePage

Tech Pro app - Service Ticket - Edit Zone page

 

✓Description - Modify the Description of this Zone as necessary.

✓Delete - To completely remove this Zone, Tap the   Delete   bar.

 

HelpFilesTechPro-SaveButton Tap the Save button and Tap the OK button to complete the entry.

▪The Edit Zone page will close.

▪The revised Item will be inserted into the Zones list.

 

HelpFilesTechPro-DetailPage3BarMenuIcon Tap the 3 Bar Menu Icon and Tap the (next) required Menu option.