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Virtual Phone Lines

This Help File Page was last Modified on 07/17/2016

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Virtual Phone Lines

This Help File Page was last Modified on 07/17/2016

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Virtual Phone Lines

This Help File Page was last Modified on 07/17/2016

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Virtual Phone Lines are designed to accommodate Listen In procedures (see the Two Way Voice chapter) which may be required of your Company's Central Station Operators while Processing Alarm Signals.

The Virtual Phone Lines Form will allow you to define where incoming signals - from designated Listen In Accounts - are actually being received.

These Virtual Phone Lines may also be combined with other Physical Lines into a Virtual Line (to facilitate the use of "Roll-Over" lines which are used for Listen In).  

The Signal Information section is located within the Actions tab on the MKMSCS Desktop and contains the Two Way Voice Drop-Down Information Box

 

When & How you may choose to use Virtual Phone Lines for the Listen In/Two Way Voice feature:

1.Never - You are not required to use this capability.

2.To have the Two Way Voice tab include a Special Description:

Physical Zone Code - Enter a Physical Zone Code that will be sent from the Receiver

Notes - Enter the appropriate Special Description in the Notes field.

3.To have the Pop Up message, shown to the Operator, that displays a Special Description:

Physical Zone Code - Enter a Physical Zone Code that will be sent from the Receiver

Notes - Enter the appropriate Special Description in the Notes field.

 

To Access the Virtual Phone Lines Form:

a)From the Backstage Menu System Select Maintenance and Choose the General option, then select the General Maintenance option which displays the secondary Maintenance Menu, or

b)From the Quick Access Menu, Select Maintenance and Choose General Maintenance to display the secondary Maintenance Menu.

Once the Maintenance Menu is displayed, Choose the Monitoring sub-menu, then Click on the Virtual Phone Lines option.

 

HelpFilesVirtualPhoneLines

Virtual Phone Lines Form

 

This Virtual Phone Lines Form may be Re-sized by Dragging the Top and/or Bottom up or down, and/or the Right side in or out.

Navigation Menu - The Navigation Menu is located at the top of the Virtual Phone Lines Form.

 

HelpFilesNavigationBar-Generic

This Navigation Menu provides the normal Record Movement, New, Delete, Save, Refresh, and List options.

 

Record Editing section - The details of the currently selected record are displayed below the Navigation Menu at the center (Main Body) of the Virtual Phone Lines Form.

 

HelpFilesVirtualPhoneLinesRecordEditingView

Virtual Phone Lines Form - Record Editing section

 

To define the various Virtual Phone Lines:

Click the HelpFilesNavigationMenuNewIcon to start the Virtual Phone Line entry in the Record Editing section.

Phone Line ID - This is the internal record number supplied by the system when the record is initially saved.

Physical - Enter the last five (5) digits of the Telephone Number, dialed by the Control Panel's Communicator, to transmit Two Way Voice Signals to the Receiver.

Virtual - Enter the internal phone system line number to which the Two Way Voice Signals should be translated.  

This is a ten (10) character field which would normally be used to enter numbers, but may contain upper and lower case letters, and normal punctuation marks.

If this is not needed, enter the Line Card number in the Receiver to which Two Way Voice Signals are sent.

Optionally, this field may be used for whatever else may be needed at your Central Station.

Notes - Enter a brief description indicating the purpose for this Listen In transmission, and/or any special instructions the Operator may need.

This is a forty (40) character field and accepts numbers, upper and lower case letters, and normal punctuation marks.

Show Operator? - Check this box if a specific Phone Line (extension number) will be needed to access this designated Physical Line Card - when used exclusively for Listen In.

Phone Line - If Show Operator was Checked, enter the Phone Line (extension number) required to access this Signal's Listen In connection.

This is a three (3) character field which would normally be used to enter numbers (i.e., 1 to 999), but may contain upper and lower case letters, and normal punctuation marks.

Click the HelpFilesNavigationMenuSaveIcon to record this Virtual Phone Line entry.

Repeat this process, as needed, to define each Virtual Phone Line in use.

 

HelpFilesNavigationMenuGrid-PrintIconList Icon - The Navigation Menu also has a List option which provides a tabular view of these Virtual Phone Line records.

 

HelpFilesVirtualPhoneLinesGridDataView

Virtual Phone Line Form - List View

 

Some columns may contain expanded comments or other information which may make the List View's display somewhat difficult to use.

Ø - Click the Asterisk at the left of the row of Header Names to display a Drop-Down Check List of each column's Headed Name.

 

HelpFilesClickHereToShow-Hide-MoveColumnNames

Check any Header Name to be included in the List View (by default, All Header Names will be Checked)

Remove the Check for any Header Name (see illustration below) that is to be removed from the List View.

 

Click the List Icon to display the associated Grid Data.

The columns of Grid Data may be rearranged, filtered, sorted, and exported as a PDF file and/or an Excel formatted file.

 

HelpFilesGridFind&ClearOptions

 

Find - Enter text to search for a specific record, then Click the Find option.

Clear - To remove the text to search for entry, Click the Clear option

 

HelpFilesNavigationMenuGrid-PrintIconWithOptions

Navigation Menu shown with the List Options for Export & Print

 

Click the List Icon again to Close the List View and return to the Record Editing View.

See the Grid & Lists - Print Preview - Export Data chapter for complete information on using the List View, including its Export & Print options.