Manual Page

This Help File Page was issued on 09/30/2017

<< Click to Display Table of Contents >>

Navigation:  Central Station Monitoring > MKMS CS - Central Station Monitoring Application > Actions tab > Contact Methods - Manual Contact >

Manual Page

This Help File Page was issued on 09/30/2017

Entering a Manual Page:

From within the MKMSCS application, Select the Actions tab, then Choose the Contact Methods Icon and use its Down-Arrow to display and Click Page option.

 

HelpFilesMKMSCSActionsTabContactMethodsPageOption

 

From within the MKMSCS application, while within the Signal Processing Form:

a)Choose the Contact option on the Actions Menu at the top of that Signal Processing Form

 

HelpFilesSignalProcessingActionsMenuContactButton

 

b)Select either Dealer or Subscriber.

 

HelpFilesActions-SelectContact

Select Contact dialog

 

From within the MKMSCS application, within the Signal Processing Form, on the General sub-tab within the Contacts tab, Click the Page button.

If the Page button is not "grayed out" there is Page Information available for the selected Contact, and the Communications Module has been registered.

 

HelpFilesSignalProcessingGeneralTabPageButton

 

To open the Manual E-mail Form within the MKMS application:

1.From the Backstage Menu System Select File and Choose Communications and Select the Manual Page option, or

2.From the Quick Access Menu, Select File and Choose Communications and Select the Manual Page option

 

Creating a Manual Page Message:

Regardless of how the Manual E-Page option was accessed, the result will be the displaying of the Manual Page dialog shown below:

If the Manual Page dialog was selected using the Page option on the General sub-tab on the Contacts tab on the Signal Processing screen, the the Manual Page dialog will - except for the required Message - already be filled in for you.

 

HelpFilesManualPageForm-AlreadyFilledIn

 Manual Page dialog - Fields are completed

 

If the Manual Page dialog was selected using the Page choice on the Contact Method option on the Actions tab on the MKMSCS Desktop's Ribbon Menu, you must fill in all of the fields.

 

HelpFilesManualPage-MustBeFilledIn

Manual Page dialog to be filled-in

 

Target: - Use the Drop-Down Selection List to Choose the type of the Target of this Communication.

 

HelpFilesManualPage-TargetOptions

Manual Page dialog - Target options

 

Send To: - Based on the selected Target, Click the Search Icon to locate the Contact, Subscriber, Employee, or Dealer to whom this Page will be sent.

HelpFilesSearchIcon

The Search dialog for the selected Target type will be displayed.

 

HelpFilesManualPageSearchDialog

The Subscriber Search dialog is one of the Send To selections

 

Contact - This field is only used if Contact was selected as the type of Target:

The Send To Search button will force the selection of a Subscriber.

After choosing the desired Subscriber record, the People To Call Search dialog will be displayed automatically.

 

HelpFilesManualPagePeopleToCallSearch

People To Call Search dialog is displayed after the Subscriber record is selected

 

Select the specific Person to be contacted.

Click OK.

The selected name will be inserted into the Contact field.

 

HelpFilesManualPageContact

Sample complete Manual Page for Contact

 

Message - Choose the type of message to be transmitted.

Predefined - Click this button to be able to select from the Predefined Messages.

oSelect the Message Text - Use the Drop-Down Selection List provided to Choose the appropriate Predefined Message.

Custom - Click this button to create a specific message.

oEnter the Message Text - Type the required message text.

Send - Click the Send button to insert the message into the Event Stack of the Communications Module.

Close - Click the Close HelpFilesCloseBox box to Exit this Manual Page Form.