This Help File Page was issued on 09/30/2017
❑It is important, for the well being of your Subscribers, to have a reasonable assurance that their system is able to communicate properly with your Company's Central Station.
•By identifying the Account Testing requirements for each Subscriber, and periodically printing this Failed To Test Report, you will be much more confident that the Subscriber's Control Panel will be able to communicate with the Central Station when it needs to do so.
•How can there be assurance that Accounts can communicate properly:
✓Supervise the Account:
▪If the Subscriber's Control Panel is generating periodic Test Signals, those Signals will periodically validate that their system is able to communicate.
✓For Unsupervised Accounts - on the Account Testing Form:
▪Test Frequency - Define the appropriate Test Frequency information.
Test Frequency section of the Account Testing Form
▪Test Options - Check the Generate Alarms box.
Test Options section of the Account Testing Form
▪Then consider what is appropriate for the selected Subscriber:
oIf the Auto Reset option in the Account Testing Form is Checked, then the system will periodically remind the Operator - based on the Test Frequency identified in the Account Testing Form - that a Failed To Test condition exists.
oHowever, this Failed To Test Report is used for those Accounts which are not set up (in the Subscriber's Account Testing Form) to Auto Reset after a Failed To Test Signal was generated by SPA, and so the Operator would not be reminded again once the initial Failed To Test Signal was generated.
oInstead, this Failed To Test Report will provide that information.
•To view the Failed To Test Report dialog:
1.From the Backstage Menu System Select Reports and Choose Monitoring and Select the Failed To Test option, or
2.From the Quick Access Menu, Select Reports and Choose Monitoring and Select the Failed To Test option
❑ Failed To Test Report tabs - There are three tabs on the Failed To Test Report dialog.
•Options - Initially only the Options tab is shown (until you make your Options selections and Select Print).
➢Note: Once Options are Chosen for the Failed To Test Report, the selected Options become the new default set of Options.
These default Options may be re-set at any time by simply making a different set of Choices.
Failed To Test Report - Options tab
✓All Dealers - By default, All Dealers and their Accounts will be listed.
✓Specific Dealer(s) - To include Accounts for a specified set of (one or more) Alarm Dealers,:
▪Click this Specific Dealer(s) button
▪Click the Ellipse to open the Select Dealers dialog.
▪To Choose the Dealer(s) required for this report, Check the Selected box for one or more Dealers on this Select Dealers dialog.
Select Dealers dialog
oClick the OK button to Close the Select Dealers dialog.
oThe Selected Dealer Code(s) will be inserted into the Dealer(s) field.
✓Show Subscriber Phone Numbers? - To include the Subscribers Telephone Number(s) on the report, Check this box.
✓Page Break on New Dealer? - After your Local Subscribers are listed, this report lists in Alarm Dealer order.
▪To format the report so that each time another Dealer is listed, a new page is started, Check this box.
✓Print - Click the Print button to Preview and optionally Print (to a File or a Printer) this Failed To Test Report.
✓To Exit this Failed To Test Report dialog, Click the Close button on the bottom of the Options tab.
•Preview - The Preview tab presents the report which resulted from the Options you've selected.
✓Up Arrow/Down Arrow - hi - Moves the report one line up, or one line down, respectively.
✓Page Up/Page Down - Moves the report to the previous or next page, respectively.
Failed To Test Report - Preview tab
✓Home - - Using either the screen Icon or your Keyboard's Home key, moves the report to the top of the first page.
✓End - - Using either the screen Icon or your Keyboard's End key, moves the report to the bottom of the last page.Arrows - The arrows allow you to move back and forth, from page to page.
✓Arrows - The arrows allow you to move back and forth, from page to page.
✓Number - Indicates the page number you are viewing.
▪You may also type in a specific page number, Press 8 Enter and that page will be displayed immediately.
▪If you enter an invalid page number, it will be ignored.
✓Fit To Page - Click the first button after the arrows to size a full page of the report to fit the screen.
✓Zoom To 100% - Click the second button after the arrows to display the page at 100% (of the printed view).
✓Fit To Page Width - Click the third button after the arrows to size the page of the report to fit the full width of the screen.
✓Zoom To Percentage - Click the fourth button after the arrows to re-size the page of the report by percentage.
▪When you Click the Zoom To Percentage button, the Percentage selector will be displayed.
▪You may then Click the Up or Down ‚ arrows to set the exact amount of Zoom you want.
✓Print - Click the Print button to Print (to a File or a Printer) the displayed Failed To Test Report.
✓Email - Click the Email button to send this report to an Email address of your choosing.
✓To Exit the Preview tab and Close this Report dialog Form, Click the Close box on the right at the top of the Preview tab.
•Data View - This view provides a tabular (spreadsheet style) presentation of the selected data.
Failed To Test Report - Data View tab
✓Arrows - Click the arrows to move through the record.
✓Export - Exporting the data from this Data View tab (note the "fly-over" help available on these buttons):
▪Export to CSV - Click the first button after the arrows to export the data to a Comma Separated Values (CSV) file format.
▪Export To Excel - Click the second button after the arrows to export the data to an Excel (.xls) file format.
▪Export To Html - Click the third button after the arrows to export the data to an HTML formatted file.
✓To Exit the Data View tab and Close this Report dialog Form, Click the Close box on the right at the top of the Data View tab.