Manual E-mail

This Help File Page was issued on 09/30/2017

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Manual E-mail

This Help File Page was issued on 09/30/2017

Entering a Manual Email:

From within the MKMSCS application, Select the Actions tab, then Choose the Contact Methods Icon and use its Down-Arrow to display and Click Email option.

 

HelpFilesActionsTabContactMethodsIcon

 

From within the MKMSCS application, while within the Signal Processing:

a)Choose the Contact option on the Actions Menu at the top of that Signal Processing Form

 

HelpFilesSignalProcessingActionsMenuContactButton

 

b)Select either Dealer or Subscriber.

 

HelpFilesActions-SelectContact

Select Contact dialog

 

From within the MKMSCS application, within the Signal Processing Form, on the General sub-tab within the Contacts tab, Click the Email button.

If the Email button is not "grayed out" there is an available Email address information for the selected Contact, and the Communications Module has been registered.

 

HelpFilesSignalProcessingGeneralTabEmailButton

 

To open the Manual E-mail Form within the MKMS application:

a)From the Backstage Menu System Select File and Choose Communications and Select the Manual Email option, or

b)From the Quick Access Menu, Select File and Choose Communications and Select the Manual Email option

 

Creating a Manual Email Message:

Regardless of how the Manual E-mail option was accessed, the result will be the displaying of the Manual E-mail dialog shown below:

 

HelpFilesManualEmainContact

Sample complete Manual Email for Contact

 

Target: - Use the Drop-Down Selection List to Choose the type of the Target of this Communication.

 

HelpFilesManualPageTargetList

 

Send To: - Based on the Target option selected above, Click the Search Icon to locate the Contact, Subscriber, Employee, or Dealer to which this Email will be sent.

HelpFilesSearchIcon

The Search dialog for the selected Target type will be displayed.

 

HelpFilesManualPageSearchDialog

Subscriber Search dialog is one of the Send To options

 

Contact - This field is only used if Contact was selected as the type of Target:

The Send To Search button will force the selection of a Subscriber.

After choosing the desired Subscriber record, the People To Call Search dialog will be displayed automatically.

 

HelpFilesManualPagePeopleToCallSearch

People To Call Search dialog is displayed after the Subscriber record is selected

 

Select the specific Person to be contacted.

Click OK.

The selected name will be inserted into the Contact field.

 

HelpFilesManualEmainContact

Sample complete Manual E-mail for Contact

 

Message - Choose the type of message to be transmitted.

Predefined - Click this button to be able to select from the Predefined Messages.

oSelect the Message Text - Use the Drop-Down Selection List provided to Choose the appropriate Predefined Message.

Custom - Click this button to create a specific message.

oEnter the Message Text - Type the required message text.

Send - Click the Send button to insert the message into the Event Stack of the Communications Module.

Close - Click the Close HelpFilesCloseBox box to Close this Manual E-mail Form.