This Help File Page was issued on 09/30/2017
❑Understanding the difference between the Alternate call list field on the Subscriber Panels section, and the Alt Call List tab on the Subscriber Panels section (within the Edit View's Monitoring tab):
✓Use the Drop-Down Selection List provided in the Alternate call list field on the Subscriber Panels section to Choose the CSID that has the desired People To Call List that is to be added to this Subscriber Panel's CSID as a set of Alternate Contacts.
▪This selection may be a "real" Account, or a fictitious Account established specifically to hold a set of People To Call that may be used by a group of Accounts (Restaurant Chain, affiliated Big Box Stores, Convenience Stores, etc.) all of whom are being monitored by your Central Station.
✓The result is:
▪Whenever an Alarm Signal is received from this Subscriber Panel's CSID,
oA Call List section containing People To Call contacts will be available to the Operator
oThe People To Call Contact Information may include up to three tabs with the following:
b)If assigned, any Alternate Call List of People To Call (these contacts are labeled as Alternate).
▪When using the Sub Info (F2) Form to reference this Subscriber Panel's CSID, the Operator will also have access to an Alternate Call List, a Dealer's designated People To Call List, if defined, as well as the Subscriber's People To Call List.
Sub Info (F2) Form - Call List section- General tab
oAlternate - Any Alternate Call List assigned in Subscriber Panels will be shown on an optional Alternate tab.
•Alt Call List tab on the Subscriber Panels section:
✓Viewing the People To Call, the Alternate Call List and the Dealer Call List information when assigned:
b)Alt Call List - Click the Alt Call List tab to view the People To Call which have been defined for the CSID entered in the Alt. call list field.
c)Dlr Call List - Click the Dlr Call List tab to view the People To Call Form associated with the CSID entered for the Dealer if that Dealer record has been assigned a CSID which also has People To Call defined.
❖Conditions Call - The Conditions Call tab allows you to identify an Alarm Condition Code which, when assigned to an Alarm Signal received from a specified Subscriber Panel CSID, will utilize a customized People To Call List and Calling Order that was specifically defined for that purpose in a special CSID Zones record (see the Conditions Call List chapter for more information on this feature).
❖Also read about the Global Call List feature in its chapter for additional information.